ND offers a wireless network allowing students & staff access to the internet using their own devices. This network is compatible with any device that supports Wi-Fi.
Connecting Your Device
- Open your device’s wireless settings and look for the network called “StudentConnect20XX” (the XX will be the current year)
- You should be prompted to enter your username and password (the same username/password you would use to access brightspace). If this page does not appear automatically, open any browser on your device.
- You should now have access to the internet. Try typing Google.com into your web browser to confirm.
Shaw Go Wifi
Additionally, if you have a Shaw account at home, Shaw Go Wifi has been installed here at Notre Dame. Simply ask your parents to add your device to your account and you can use the Shaw Wifi anywhere in the school.
It's important to note you do not need to be a Shaw customer to use our district wifi (any student may access), only to use the additional Shaw network.
As with all technology, it isn’t perfect. If you’re having problems connecting don’t freak! Try these options 1st:
- Connect to a difference wireless network. Once you jump to a different wireless network (it doesn’t matter which one) switch back to the schools network. Sometimes there was a slight hiccup when your device was connecting.
- Restart your device. Honestly. You’d be amazed how many times this works.
- Move to a different spot in the room. Sometimes your device is getting “1 bar” of signal strength and it can have issues connecting if that is the case.
- Try a different area of the school (such as a hallway) to 1st get connected. Sometimes too many people are connecting in your specific spot or it will just help with a stronger signal.
- Delete the network from your settings. This can be a little more difficult depending on your device. Look for a blue arrow, or more settings, or “delete” button when accessing your wireless network lists. Sometimes it DID connect but used the wrong settings and saved these settings on your device. Deleting the network then reconnecting to it will often solve the problem.
- Confirm it connects to another network. Maybe your device has issues with connecting to ALL wireless networks, not just ND’s.
- Check your DNS settings. Have you been playing around with your devices network settings? Often students would try to manually change their DNS settings (sometimes for video streaming services). You need to use automatic DNS settings at ND or your device will not work on our network.
- Try again later. Sometimes our network is just too overloaded, has too many users, or the school is having network problems site wide. This may happen, but typically doesn’t last for more than 30 minutes.
- Ask someone else that’s good with computers or has the same device. If you see someone with the same device, ask them! They may have run into the problem themselves. Otherwise ask someone you know that’s usually pretty good with computers.
- Finally, find a computer or digitally enhanced teacher. They may have seen similar problems with your device in the past.